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Privacy Policy

How I process your personal data 

 

I comply with the obligations under the applicable data protection laws including the General Data Protection Regulation (GDPR) by keeping personal data up to date; by storing (and destroying it) securely; by not collecting or retaining excessive amounts of data; and by taking all reasonable steps to protect personal data from loss, misuse, unauthorised access. 

 

I use your personal data for the following purposes

 

To deliver the services that you have requested; 

To contact you as necessary in relation to the services;

To contact you for administrative reasons connected to the services;

To maintain my own accounts and records.

 

In the event that recorded data is utilised for research purposes all such data will be fully anonymised so that individual clients cannot be identified. Should a client indicate that their data should not be used for these purposes, I would refrain from using that data. 

 

Individual client data will never be passed to a third party without the express written consent of the respective client, always provided that such confidentiality is neither inconsistent with the therapist’s own safety or that of the client, the client’s family members or other members of the public, nor in contravention of any legal action or legal requirement.

 

In accordance with my need to maintain the possibility of access to client data as a result of returning clients or those who may wish to lodge a complaint in respect of professional services I retain client data for a minimum period of 7 years. For clients under the age of 18, data will be retained until their 25th birthday.

 

Our Lawful Basis for processing client personal data 

 

By requesting the services, or information in relation to the services, you have given clear consent for me to process your personal data for a specific purpose. Further, the processing is necessary for both my and my client’s legitimate interests.

 

Your rights and your personal data 

 

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

 

The right to request a copy of your personal data which I hold about you; 

 

The right to request that I corrects any personal data if it is found to be inaccurate or out of date; 

 

The right to request your personal data is erased where it is no longer necessary for me to retain such data; 

 

The right to withdraw your consent to the processing at any time; 

 

The right to request that I provide you with your personal data and where possible, to transmit that data directly to another data controller. 

 

The right to lodge a complaint with the Information Commissioners Office. (See below).

 

Complaints Notice

 

The client has the right to complain to the Independent Commissioner’s Office (ICO) if they think there is a problem with the way their data is handled. 

(see https://ico.org.uk/concerns/handling/).

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